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Privacy Policy

Roofing Redefined respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services, submitting your information, or interacting with our website, you consent to the terms of this policy.

Effective Date: 2/17/2026

  1. Information We Collect
    We may collect following types of information:
    • Personal Information: Name, address, email address, phone number, and other contact details you provide.
    • Transactional / Service Information: Details about your interactions with us, including service requests, inspections, estimates, project history, invoices, and payments.
    • Technical Data: Information about how you interact with our website or services, such as IP address, browser type, device information, and browsing activity.
        
  2. How We use your information
    We use your information to:
    • Provide roofing services, inspections, estimates, and customer support.
    • Communicate with you regarding project updates, scheduling, billing, and other service-related information.
    • Send SMS/text messages and emails related to your project, reminders, and service notifications.
    • Send promotional offers only if permitted by applicable law and/or you have opted in where required.
       
  3. SMS/Text Messaging Communications
    We may send text messages (SMS) to keep you updated on your project and provide service-related information. By providing your phone number and opting in where applicable, you consent to receive these SMS communications from Roofing Redefined.
    • Message frequency may vary.
    • Message and data rates may apply.
    • You can opt out at any time by replying STOP to any text message from us.
    • For help, reply HELP.
    • Consent is not a condition of purchase.
       
  4. Data Sharing and Disclosure
    We may share your personal information with:
    • Service Providers: Third parties who help us operate our business (for example: CRM providers, payment processors, scheduling software, and SMS messaging providers).
    • Legal Compliance: If required by law, subpoena, or valid legal process, we may disclose information to regulatory authorities or law enforcement agencies.

      • No mobile information (including phone numbers) or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.

      • We do not sell or rent your personal information to third parties.
         

  5. Data Security
    We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
     
  6. Your Rights and Choices
    You May:
    • Request access to or correction of your personal information.
    • Opt out of SMS communications by replying STOP.
    • Request deletion of your personal information, subject to legal, regulatory, or contractual requirements.
       
  7. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Effective Date.
     
  8. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us:

    Roofing Redefined

    2617 Lazy Dog Lane

    Northlake, TX 76247

    Phone: 972-510-8447

    Email: [email protected]

    Website: www.roofing-redefined.com

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