Privacy Policy
Effective Date: August 27, 2026
At Roofing Redefined, we respect your privacy and are committed to protecting the information you provide when you visit our website, contact us, request an estimate, or use our services. This Privacy Policy explains what information we may collect, how we may use it, and the choices you have regarding your information.
1. Information We Collect
When you interact with Roofing Redefined, we may collect information such as:
- Your name
- Phone number
- Email address
- Property address or service location
- Information about your roofing or gutter project
- Information submitted through contact or estimate-request forms
- Photos, documents, or other information you voluntarily provide
- Communications between you and Roofing Redefined.
- We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Schedule inspections, consultations, estimates, and services
- Communicate with you regarding your project
- Provide and improve our roofing and gutter services
- Send service-related communications
- Respond to questions or customer-service requests
- Maintain website security and functionality
- Understand website usage and improve the user experience
- Comply with applicable legal obligations
We will not use your information for purposes materially different from those described in this Privacy Policy without appropriate notice where required by law.
3. Information Sharing
Roofing Redefined does not sell or rent your personal information for money.
We may share information when reasonably necessary with trusted service providers, contractors, technology providers, communication providers, payment providers, or other parties who help us operate our business and provide services to you.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Roofing Redefined, our customers, or others.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, understand website traffic, remember preferences, and improve your experience.
Third-party services used on the website may also use cookies or similar technologies in accordance with their own privacy policies.
You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
5. Third-Party Services and Links
Our website may contain links to third-party websites, social media platforms, or services.
Roofing Redefined is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
6. Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, estimate, appointment, project, or other service-related matters.
Where required by applicable law, marketing communications will be sent only with appropriate consent, and you may have the ability to opt out of promotional communications.
Opting out of marketing communications does not necessarily prevent us from sending important service-related or transactional communications.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, resolve disputes, comply with legal obligations, and enforce agreements.
9. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through the website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before completing certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how Roofing Redefined handles personal information, please contact us:
Roofing Redefined
Phone: 469-442-3515
Email: info@roofing-redefined.com
Service Area: Dallas-Fort Worth Metroplex, Texas
Business Hours:
Monday–Thursday: 9:00 AM–5:00 PM
Friday: 9:00 AM–3:00 PM